Shipping & Returns

We ship to addresses within the United Kingdom only.

This includes England, Scotland, Wales and Northern Ireland. We are unable to deliver to the Channel Islands, Isle of Man, or BFPO addresses at this time.

Orders are picked and packed within 1–2 working days.

Orders placed after 2pm on a Friday, or over a weekend or UK public holiday, begin processing the next working day.

UK Standard Delivery: 3–5 working days. Free on orders over £75, otherwise £5.95.

UK Express Delivery: 1–2 working days.

Tracking is emailed to you as soon as your order leaves us.

You have 30 days from the date of delivery to request a return.

Start a return by emailing us with your order number and we will send return instructions.

Items must be unused, in original condition and returned with all tags and packaging.

Products showing signs of use, training wear or attached patches cannot be accepted.

Return postage is covered by the customer unless the item is faulty or incorrect.

Once your return is received and inspected, refunds are issued to the original payment method within 5 working days.

Your bank or card provider may take a further 3–5 working days to show the funds.

Original shipping charges are refunded only where the item is faulty or incorrectly supplied.

Email: team@carlyclub.co.uk — we reply within one working day.

Instagram: @carlyclub for quick questions.